Terms and Conditions

By accessing or using our services, you agree to be bound by these Terms and Conditions.

You must be at least 18 years old to make a booking through our platform.

To make a booking, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.

Bookings can be made through instant confirmation or request-to-book modes. In the request-to-book mode, the operator must approve your booking before any charges are applied.

Prices are displayed in the operator's chosen currency. Payments can be made online via integrated gateways or offline through bank transfer, cash on arrival, or at an agency office. The final price will be confirmed at checkout.

Customers are expected to provide accurate information and conduct themselves respectfully during tours.

It is the customer's responsibility to ensure they have the necessary travel documents and meet health requirements for their trip.

Cancellation policies vary by tour. The applicable cancellation deadline and refund tier are shown on each tour page at the time of booking.

Prime Hurghada is not liable for any indirect, incidental, or consequential damages arising from your use of our services.

We are not liable for any failure to perform our obligations due to events beyond our reasonable control.

All content on our website is protected by intellectual property laws. You may not use any content without our express written permission.

Our services may include links to third-party websites. We are not responsible for the content or practices of these websites.

These Terms are governed by the laws of Egypt. Any disputes will be resolved in accordance with applicable local laws.

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with an updated effective date.

For any questions regarding these Terms and Conditions, please contact us at info@primehurghada.com.