1. Overview
Each tour has its own cancellation deadline and refund tier, which are shown on the tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are shown on the tour page at the time of booking.
Cancellations can be made through the My Bookings area or by contacting us at mas.1221995@gmail.com.
Refund tiers include full, partial, and non-refundable options, with specific thresholds applicable to each tour.
Failure to show up for your booked tour may result in a non-refundable status, as outlined in the tour-specific terms.
Cancellation policies for group and multi-passenger bookings may differ and should be verified on the respective tour page.
In cases of force majeure or operator-initiated cancellations, customers will be notified and provided with options as per the applicable policy.
Requests for modifications to bookings should be directed to us and will be handled in accordance with the specific tour's policy.
Refunds will be processed in the original payment currency, with any conversion handled by the customer's card issuer or payment gateway.
This cancellation policy applies to Vlora Tours and all its associated services. For questions, contact us at mas.1221995@gmail.com